1, KoYue intelligent will enjoy the free software upgrade service for customers.
2. Since the date of purchase, Ke Yue smart products has been guaranteed free for one year under normal circumstances (except for vulnerable parts).
3, 24 hours to answer customer calls.
4. For customers in China who are within 500 kilometers of our company or office, after-sales service personnel will arrive within 24 hours (except for holidays); for those who are 500 kilometers away from our company or office, after-sales service personnel will arrive within 48 hours (except for holidays), except for force majeure factors.
5. For customers outside China, our company is responsible for providing technical personnel training and 24-hour technical support.